Who We Are

New Pathways Patient Advocacy LLC is a relationship-based independent consulting company that works in the best interests of our clients and only our clients. Our goal is to promote understanding, provide education, and most importantly to resolve or reduce the negative consequences of medical bills, insurance claims, and associated paperwork and records by helping to navigate a clearer path through the ever confusing health care system.Julie is a Board Certified Patient Advocate and worked as a Registered Nurse for 45 years.

Medical Claims

Are you confused about medical claims that have been submitted to your insurance company that have not been paid? Learn More...

Medical Billing

Are you getting medical-related bills from your healthcare provider that you do not believe you owe and are wondering why your insurance has not covered them? Learn More...

Organizing Medical Information

Are you having trouble keeping track of medical bills, claims, or information? Learn More...

About New Pathways Patient Advocacy

Julie's Story

This wonderful journey of Independent Patient Advocacy started as a whisper several years ago when Julie began helping family and friends navigate through their medical billing and claim issues. Over time it became clear that a lot of other people could use the same kind of help. With the support of her husband and family, New Pathways Patient Advocacy was born in 2019 and quite honestly, we have never looked back.Armed with the knowledge and ability to identify many of the landmines that are out there when attempting to navigate our current health care system, the goal for New Pathways Patient Advocacy became clear. Provide people with the clarity they deserve, the education to advocate for themselves, while lowering out-of-pocket medical costs. New Pathways Patient Advocacy provides folks with a compassionate Advocate who cares enough to make the best outcome possible.

Our Approach

As an independent patient advocate, Julie has focused since 2019 on medical billing and claim issues, prior authorizations, and lowering out of pocket costs. She also assists with auditing and organizing medical bills and providing education so that you can navigate and advocate for yourself in the future. Julie is passionate about helping people get the benefits from their health insurance that they deserve.

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Services

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Testimonials

Hiring Julie to help me with my medical bills was the best thing I could've done! Not only did she help reduce the actual charges billed, but she also helped me navigate the various financial aid programs while explaining how they work and how to work them. - Carissa C., November 2023Julie has been essential in navigating the medical bills that suddenly went unpaid by my insurance company after three years of seamless payment to the same provider. I was unable to pay the large balance. Julie did the hard work and in the end my balance owed was zero. I didn't have the knowledge or the time to accomplish this on my own. I have recommended Julie to my family and friends. - Rhea V., Summer 2023Julie saved our financial lives. We had a mess involving a nearly two-year old set of bills at the beginning of the process, which our insurance (despite having approved a surgery) refused to pay. Through two more years, Julie refused to give up, and helped us attack on all fronts. At the end of the process, she saved us $80,000. That is not a misprint. The whole time she was friendly, compassionate, professional, and relentless. - Jim and Rebecca S., Spring 2023Julie, you have exceeded my expectations. Very knowledgeable, and most definitely know your job. Very happy with your work and will definitely recommend you. Thank you for everything! - D. Gayheart, November 2022.Julie did a great job for us. She saved us tens of thousands of dollars by working diligently with us, my surgeon’s office, and my insurance company to get insurance approval. She was patiently persistent working for a good resolution – we didn’t even know where to begin to reach a decision-maker at the insurance company! I firmly believe the outcome would not have been as positive and would’ve cost us a great deal more money without her efforts. She knows her stuff! - K. McCurdy, July 2022I would recommend Julie Neff highly. Very professional. If we have anymore medical bills, no matter what the circumstances, we will have Julie review them. - Jana and Andy, November 2021Very grateful. I reached out to Julie for help on a bill I had no idea how to fix. Julie saved me thousands. - Tracy R., November 2021New Pathways Patient Advocacy provided our family with helpful strategies that have enabled us to significantly reduce our monthly prescription medication costs. By following the great money-saving tips that have been given to us, we are seeing huge savings every month. - Melissa, July 2019I’ve known Julie Neff for years and have seen first hand how passionate she is about what she does and in doing what’s right for her clients. She is a first-class advocate with extensive experience and a relentless nature in being the voice of her clients. Recently, I found myself in a situation where I needed information and guidance in order to make a major insurance coverage change decision. Julie was the first person I thought of, knowing she would help point me in the right direction. Thanks to her dedication and activation of her broad network of contacts, she was able to help me find the answers I needed in rapid fashion. - B & L Corley, November 2019

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